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Episode 05: Why moving into Customer Success is easier than you think

Episode 05: Why moving into Customer Success is easier than you think

How many times you have said this to yourself: "Damn, It's so hard to...

Ankit July 5, 2020
Episode 04: 8 Important Skills for a Customer Success Manager

Episode 04: 8 Important Skills for a Customer Success Manager

Do you know what makes a good customer success manager? In this episode, I...

Ankit July 5, 2020
Episode 03: Customer Success Terminologies

Episode 03: Customer Success Terminologies

You can't become a Customer Success Manager in a day but this episode would...

Ankit July 5, 2020
Episode 02: The History of Customer Success

Episode 02: The History of Customer Success

Do you know When the term 'Customer Success' was coined? It's important to know...

Ankit July 5, 2020
Episode 01: What is Customer Success?

Episode 01: What is Customer Success?

If you're like me, You would have been asked a question like: "Customer Success?...

Ankit July 5, 2020
Episode 00: What is 'The CS Mentor'?

Episode 00: What is 'The CS Mentor'?

Last month, I started helping out people who wanted to transition into Customer Success....

Ankit July 5, 2020