Episode 05: Why moving into Customer Success is easier than you think
How many times you have said this to yourself: "Damn, It's so hard to...
Episode 04: 8 Important Skills for a Customer Success Manager
Do you know what makes a good customer success manager? In this episode, I...
Episode 03: Customer Success Terminologies
You can't become a Customer Success Manager in a day but this episode would...
Episode 02: The History of Customer Success
Do you know When the term 'Customer Success' was coined? It's important to know...
Episode 01: What is Customer Success?
If you're like me, You would have been asked a question like: "Customer Success?...
Episode 00: What is 'The CS Mentor'?
Last month, I started helping out people who wanted to transition into Customer Success....
How Jugnoo can Growth Hack transportation sector
Ride-hailing apps like Uber and Ola are now trying to discover new ways of...
Ola Cabs: Save million dollars per year now!
I have been traveling a lot via Uber and Ola lately. Since I mostly...
How i Hacked Uber, World's Biggest Taxi Company
Update (Oct 2, 2015): Uber has finally started verifying the accounts using SMS before...
Hello world: A new start!
If you come from a programming background, you must be familiar with “Hello world”...