Delhi based CSM with a strong belief in Open-Source technologies.
Do you think Customer Success Managers need a specialised degree? In this episode, I discuss how your education impacts your job and what companies look for when they look out for Customer Success Managers.
Love Customer Success? Listen to this episode of The CS Mentor podcast to understand why Customer Success Managers are loved within an organization and why there is a huge demand in this profession!
It is often said that ‘When something doesn’t work the traditional way, Do something out of the box’. How do you think out of the box during job search? Well, This episode has the answer! You can literally follow the same process during the job search and I did the same a while ago. This […]
Okay, So you have an awesome LinkedIn profile. You are getting some profile views and probably some recruiters’ messages in your inbox. But, You still long for that dream company! How can you probably get the job there? You could do all this by making the first move. Yes, By reaching out to the right […]
Do you know the secret to accelerate your career and get a job via LinkedIn? In this second episode of the LinkedIn Optimisation series, I talk about two important sections that not only help you give more profile views but also helps in holding the first impression you were able to make. With the right […]
Do you know the secret to accelerate your career and get a job via LinkedIn? In this first episode of the LinkedIn Optimisation series, I talk about the 4 key elements you need to change to make the first impression with your LinkedIn profile. These 4 things are Your Profile Photo, Headline, Cover Photo, and […]
Do you know the secret to accelerate your career and get a job via LinkedIn? During Feb 2020, I was in a bit of situation, CoronaVirus had already started impacted the jobs and I was scheduled to come back to India. I started my job search with no luck. My applications were just landing nowhere. […]
We have been always told that the first impression is the last impression. In this episode of The CS Mentor Podcast, I reveal a 3-step framework I use to draft a perfect about me. Any Customer Success Manager can use this to make an impact and improve the chances of getting hired!
I’m really excited to bring you the first-ever interview podcast at ‘The CS Mentor’. In this second part of my conversation with Atma, I am covering the following things: Skills Hiring Managers look for when they hire CSMs How to move into Customer Success without any knowledge The most important skill for a […]
I’m really excited to bring you the first-ever interview podcast at ‘The CS Mentor’. In this first part of my conversation with Atma, I am covering the following things: Customer Success as a Career Customer Success in 2010. Future of Customer Success Impact of Covid19 on CS Role
Founder-to-founder. Actionable takeaways to fix your handoff cliff and protect 90-day retention.