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Episode 26: My Journey into Customer Success

Episode 26: My Journey into Customer Success

Do you wonder how I moved into Customer Success? Listen to this episode to...

Ankit October 19, 2020
Episode 25: CSM Interview Prep - Managing Internal Communication

Episode 25: CSM Interview Prep - Managing Internal Communication

Communication is bread and butter for a Customer Success Manager! And we often need...

Ankit October 12, 2020
Episode 24: CSM Interview Prep - CSAT vs. NPS

Episode 24: CSM Interview Prep - CSAT vs. NPS

If you can't measure it, You can't improve it! In this episode of The...

Ankit October 5, 2020
Episode 23: CSM Interview Prep - Answering Previous Time based Questions

Episode 23: CSM Interview Prep - Answering Previous Time based Questions

The second-most popular type of question asked during the CS interview is "Tell me...

Ankit September 28, 2020
Episode 22: CSM Interview Prep - Answering Situation based Questions

Episode 22: CSM Interview Prep - Answering Situation based Questions

Situation based questions are the most common questions in a CS interview. Unfortunately, a...

Ankit September 21, 2020
Episode 21: CSM Interview Prep - Why is Customer Success Important to you

Episode 21: CSM Interview Prep - Why is Customer Success Important to you

In this new series, I would be giving a framework to answer the top...

Ankit September 14, 2020
Episode 20: How to nail Virtual Interviews with Shubha Joshi

Episode 20: How to nail Virtual Interviews with Shubha Joshi

With the new normal, Things have changed considerably. It has also impacted the way...

Ankit September 8, 2020
Episode 19: Top 5 questions for your next Customer Success Interview

Episode 19: Top 5 questions for your next Customer Success Interview

Preparation always comes before Success, Even in the dictionary. What if I tell you...

Ankit August 31, 2020
Episode 18: Do you need a specialised degree to be a Customer Success Manager?

Episode 18: Do you need a specialised degree to be a Customer Success Manager?

Do you think Customer Success Managers need a specialised degree? In this episode, I...

Ankit August 24, 2020
Episode 17: Why Customer Success is the best role ever made!

Episode 17: Why Customer Success is the best role ever made!

Love Customer Success? Listen to this episode of The CS Mentor podcast to understand...

Ankit August 14, 2020
Episode 16: Going out of the Box and Getting more Interviews

Episode 16: Going out of the Box and Getting more Interviews

It is often said that 'When something doesn't work the traditional way, Do something...

Ankit August 10, 2020
Episode 15: LinkedIn - How to start conversations and get interviews

Episode 15: LinkedIn - How to start conversations and get interviews

Okay, So you have an awesome LinkedIn profile. You are getting some profile views...

Ankit August 7, 2020
Episode 14: LinkedIn - Your experience matters

Episode 14: LinkedIn - Your experience matters

Do you know the secret to accelerate your career and get a job via...

Ankit August 3, 2020
Episode 13: Making the First Impression with LinkedIn

Episode 13: Making the First Impression with LinkedIn

Do you know the secret to accelerate your career and get a job via...

Ankit July 31, 2020
Episode 12: Getting more Interviews via LinkedIn

Episode 12: Getting more Interviews via LinkedIn

Do you know the secret to accelerate your career and get a job via...

Ankit July 27, 2020
Episode 11: Framing an awesome 'About me'

Episode 11: Framing an awesome 'About me'

  We have been always told that the first impression is the last impression....

Ankit July 24, 2020