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Episode 04: 8 Important Skills for a Customer Success Manager

Episode 04: 8 Important Skills for a Customer Success Manager

Do you know what makes a good customer success manager? In this episode, I...

Ankit July 5, 2020
Episode 03: Customer Success Terminologies

Episode 03: Customer Success Terminologies

You can't become a Customer Success Manager in a day but this episode would...

Ankit July 5, 2020
Episode 02: The History of Customer Success

Episode 02: The History of Customer Success

Do you know When the term 'Customer Success' was coined? It's important to know...

Ankit July 5, 2020
Episode 01: What is Customer Success?

Episode 01: What is Customer Success?

If you're like me, You would have been asked a question like: "Customer Success?...

Ankit July 5, 2020
Episode 00: What is 'The CS Mentor'?

Episode 00: What is 'The CS Mentor'?

Last month, I started helping out people who wanted to transition into Customer Success....

Ankit July 5, 2020
How Jugnoo can Growth Hack transportation sector

How Jugnoo can Growth Hack transportation sector

Ride-hailing apps like Uber and Ola are now trying to discover new ways of...

Ankit May 1, 2016
Ola Cabs: Save million dollars per year now!

Ola Cabs: Save million dollars per year now!

I have been traveling a lot via Uber and Ola lately. Since I mostly...

Ankit April 7, 2016
How i Hacked Uber, World's Biggest Taxi Company

How i Hacked Uber, World's Biggest Taxi Company

Update (Oct 2, 2015): Uber has finally started verifying the accounts using SMS before...

Ankit September 6, 2015
Hello world: A new start!

Hello world: A new start!

If you come from a programming background, you must be familiar with “Hello world”...

Ankit August 5, 2015