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The CS Mentor Podcast
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Episode 28: Let’s talk about QBRs
Ankit
•
November 9, 2020
QBR or Quarterly Business Review is a term not commonly known to many (even to a lot of Customer Success Managers). In this episode, I would be sharing What exactly is a QBR, Why it is important and what all goes in a QBR.
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About the Author & Host
Ankit Aggarwal
Post-Sales & CSOps Advisor for B2B SaaS. Former operator at MoEngage & LeadSquared, helping seed to Series B founders eliminate onboarding cliffs and accelerate Net Revenue Retention.