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The CS Mentor Podcast
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Episode 25: CSM Interview Prep – Managing Internal Communication
Ankit
•
October 12, 2020
Communication is bread and butter for a Customer Success Manager! And we often need to communicate both internally and externally. In this episode of the CS Mentor Podcast, I am discussing why Internal communication is important and what could you do to make it easier.
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About the Author & Host
Ankit Aggarwal
Post-Sales & CSOps Advisor for B2B SaaS. Former operator at MoEngage & LeadSquared, helping seed to Series B founders eliminate onboarding cliffs and accelerate Net Revenue Retention.