Episode 07: Do you need technical skills to be a CSM?

Ankit • July 10, 2020

Technical or non-technical? Without a doubt, This is one of the most debatable questions in Customer Success. I decided to take a poll on it and share my findings.

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About the Author & Host

Ankit Aggarwal

Post-Sales & CSOps Advisor for B2B SaaS. Former operator at MoEngage & LeadSquared, helping seed to Series B founders eliminate onboarding cliffs and accelerate Net Revenue Retention.