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The CS Mentor Podcast
Podcast
Episode 01: What is Customer Success?
Ankit
•
July 5, 2020
If you’re like me, You would have been asked a question like: “Customer Success? No, I am not aware of it! What’s it’s like?”. Trying to answer the question may not have resulted in anything. However, This episode would help you understand “What is Customer Success?” and how to answer this question.
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About the Author & Host
Ankit Aggarwal
Post-Sales & CSOps Advisor for B2B SaaS. Former operator at MoEngage & LeadSquared, helping seed to Series B founders eliminate onboarding cliffs and accelerate Net Revenue Retention.